It is important to mention that it is not common for ferries to be canceled or delayed. Sometimes, however, the ferry company may not be able to avoid it (e.g. in case of a technical issue with the ferry).
How do I get a refund from Direct ferries?
The easiest and cheapest way to cancel your booking and request a refund is to log in to My Account and request the cancellation there. With some ferry companies, we'll be able to confirm your cancellation and refund straight away, but if we can't, we'll do our best to have it confirmed within 48 hours.
Can I get a refund from Ferryhopper?
You will be refunded with the maximum amount possible according to the remaining time between your cancellation and the departure date. Please note that Ferryhopper applies a small cancellation fee of €6 (euros) per booking.
Can you change a ferry booking time?
This depends on the type of ticket you have booked, but in most cases you will be able to amend your booking. You can check your confirmation email or log into My Account to see if you are able to amend your booking.
How can I cancel my ferry ticket?
You can request a cancellation either through the My booking page on our website or by completing our online contact form. Once you have canceled your booking you will get a refund, which is provided by the ferry company(ies) you had booked your trip with.
Can I get a refund if my ferry is Cancelled?
A full refund which must be paid within seven days. If your sailing is cancelled or delayed and an overnight stay becomes necessary, the ferry company must provide accommodation free of charge where possible. Accommodation can either be on board the ferry or ashore.
Can I get a refund on a travel ticket?
Ticket refund for cancelled or missed flightRegardless whether you cancel your flight months in advance, or you miss it due to some unforeseen issue on the way to the airport, you have a right to the same refund of taxes and fees from the airline.
Can I cancel ferry tickets online?
How much does it cost to change a ferry ticket?
If you amend your booking online through MyAccount, we charge the fare difference and a £10/€12 amendment fee. Amending your booking through MyAccount is quicker and cheaper, so we suggest requesting your changes there.
How much does it cost to change a ferry booking?
Motorist bookings – A £20/€25 fee applies every time a booking is changed. If the change applies to both the outward and return sailings then the fee is £40/€50. This fee is in addition to any increase in fare. Foot-passenger bookings – A £8/€10 fee applies every time a booking is changed.
How do I cancel a ticket online?
- Enter PNR Number, Train number along with Captcha.
- Select check box to confirm that rules and procedure are read.
- After click on submit an OTP will be sent on mobile number given at the time of booking, enter the received OTP and click submit.
- After the OTP is validated PNR details will be displayed on the screen.
How do I cancel a ticket reservation?
If your ticket is fully refundable, you can usually cancel your flight online. Look for a “My Trips” or “Manage My Flight” section of the airline's website; the name will vary per airline. Otherwise, you can call the airline's customer service.
Can I get refund if I cancel my return ticket?
Regardless whether you cancel your flight months in advance, or you miss it due to some unforeseen issue on the way to the airport, you have a right to the same refund of taxes and fees from the airline. This is because in either case, you have not used the flight and are therefore not liable to pay these costs.
Can I cancel non refundable ticket?
What is a nonrefundable ticket, anyway? When an airline says that a ticket is nonrefundable, it doesn't mean that you can't cancel a ticket. Depending on the ticket type, often, 'nonrefundable' simply means: The airline will not give you all of your money back if you cancel (true for most basic economy tickets).
How do I change my ferry booking?
If you have an online account you can change your booking on-line by logging into Your account. If you do not have an on-line account please contact us. Bookings made via a travel agent, tour operator, or a web site other than irishferries.com cannot be changed online. You should contact your own agent.