This is the assistance that the airport employee provides to the passenger. Disabled persons with reduced mobility may use this service. Depending on the needs of the passenger, the employee can help him in the check-in process and when boarding the plane.
What is a special passenger at the airport?
Special Passengers (including VIPs, unaccompanied children, aged person, pregnant women, infants, sight- or hearing-impaired passengers, intoxicated passengers, criminal or suspects, confidential secretaries, diplomatic couriers, passengers requiring extra seats for his/her person or Baggage, secret passengers, …
What is a passenger with reduced mobility?
In general, PRM is considered to be a passenger who needs help from another person to get to the exit of the aircraft as quickly as possible in the event of an emergency evacuation. This also includes passengers who have serious difficulties receiving or understanding emergency instructions.
Can an airline ask for proof of disability?
The Air Carrier Access Act (ACAA) is a law that makes it illegal for airlines to discriminate against passengers because of their disability. The Department of Transportation (DOT) is responsible for enforcing the ACAA, which applies to all flights to, from, or within the United States.
Do you have to pay for special assistance at the airport?
If you're a passenger with a disability or reduced mobility you are legally entitled to support, commonly known as 'Special Assistance', when travelling by air. This means airports and airlines must provide help and assistance, which is free of charge, and helps ensure you have a less stressful journey.
What is passenger assistance at airport?
What is a disabled passenger?
Disabled Passenger means a passenger who is physically or mentally challenged due to illness, injury, congenital malfunction or other temporary or permanent incapacity or disability; Sample 1Sample 2Sample 3.
How do I book airport assistance?
Your travel service provider may ask you to telephone them or their agent or complete a web form. Many airlines provide a Freephone or local rate number for you to call to notify them of your assistance needs. Some airlines also offer a free call-back option.
What are the types of impaired passengers?
ICAO Vocabulary 5 and 6: Passengers with Restricted Mobility (…
- Visually Impaired Passengers.
- Hearing or Speech Impaired Passengers.
- Passengers With an Intellectual or Developmental Disability.
- Wheelchair Assistance – WCHR, WCHS, WCHC.
- Mobility Aids.
- Other PRMs.
- Medical Clearances (MEDA)
Do airlines help disabled passengers?
Airlines are also required to provide passengers with disabilities many types of assistance, including wheelchair or other guided assistance to board, deplane, or connect to another flight; seating accommodation assistance that meets passengers' disability-related needs; and assistance with the loading and stowing of …
How do you qualify for early boarding?
To allow enough time, review our recommended arrival and check-in times before planning your travel day. Customers who need special assistance and families with children under 2 years old can ask to board early at the gate.
Is there any discount for disabled person in flight?
What discount is provided? A 50% discount on the basic fare in Economy class is provided to people with disabilities. There is no rebate on taxes and other charges.