Our goal is to fulfill every order. If you never received your order but were charged for it, chat with us so that we can make it right and get you back to ordering. Please contact us within 48 hours to get the best possible support experience.
What happens if I don’t get everything in my Uber Eats?
Please contact us within 48 hours to get the best possible support experience. After this time-frame, we may be unable to provide a refund or other resolution. Mention the exact missing or incorrect item(s) in your order. If you received an incorrect item, please upload an image of the item you received.
What happens if no one claims my Uber Eats?
Does Uber Eats not refund?
Uber Eats Refund PolicyUber Eats has a straightforward refund policy that aims to ensure customer satisfaction. In case of an issue with an order, such as a missing item or incorrect food, customers can request a refund through the app.
Why does Uber Eats not give refunds?
The company only guarantees a refund if you cancel before the restaurant has accepted the order you place. If the restaurant has already accepted the order, you can't get a refund.