If a rider gave you a low rating because of issues that you couldn't help, such as traffic, that rating will not count towards your average. Do canceled or unaccepted ride requests affect my rating? No, you won't receive star ratings for any canceled or unaccepted trips.
How to get your Uber driver account reactivated after deactivation?
Log in to the Uber app or visit the Uber website and sign in with your account details. Go to the Help section of the app or website and find the option to contact Uber support. Explain the reason for your account deactivation and request that it be reactivated.