Can I change an Uber rating?

If you'd like to change the rating you gave a rider, please let us know here. We'll update the rider's rating for this trip. However, we cannot change your rating that the rider gave you on this trip. Please note that you can only provide ratings for trips that were started.

Does your Uber driver rating matter?

One of the most important things as an Uber driver is to keep your star rating as high as possible. If your rating has recently gone down, you'll need to work hard to improve this, because if your average star rating remains low for an extended period Uber can remove you from their platform.

Can you change the rating you gave an Uber driver?

Why do Uber drivers give bad ratings?

If you want to help improve your rating, drivers have shared some of the top reasons they hand out fewer stars: Pack it in, pack it out: Drivers shouldn't have to clean up after you. Always make sure to take your trash and any other belongings with you. Don't leave a mess behind.

What Uber rating do you get banned at?

Low-performing drivers — those with an average of four stars or less — were at risk of deactivation. Even some poorly behaved passengers could get kicked off the platform if they received enough one-star ratings. Now, Uber is offering its customers fresh insight into how they are perceived by drivers.

Why do Uber drivers give low ratings?

Four Uber drivers revealed why some passengers might have lower ratings than they expected. Obnoxious friends, slammed doors, and left crumbs could leave you with one star, they said. Loading cars with bags and making drivers wait could also bring ratings down.

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