Hotels aren't required to offer anything when a room isn't ready on time, but they often will. "Front desk agents are trained to offer some perks in such situations and by default should offer food credit or an upgrade, depending on the level of empowerment they are afforded with," Erdem said.
How long does it take to get a hotel room ready?
The actual average length of time for hotel check in and check out is approximately 15 minutes. This includes the time it takes to fill out paperwork, receive keys, and any other necessary steps that need to be taken before a guest can enter their room.
How do you know when a hotel is full?
Call the Front DeskThe first thing you should do is call the hotel's front desk (not the national number). Ask if they have any available rooms during your desired stay. Also, request to speak to the reservations manager if they're available.
What to do if hotel room is not ready?
Can some hotels let you check-in early?
Most hotels will let you check-in earlyHotels have published check-in and check-out times. However, generally speaking there's some flexibility there. Most hotels will let you check-in significantly earlier than the published check-in time, assuming a room is available and has been cleaned.
Do hotels give refunds for bad stays?
Hotels often insist on addressing any shortcomings during your stay because they are unwilling to lose the revenue from your room. If that doesn't work, or if you decide to check out early, you may get a full refund, a partial refund – or none at all.
Can a hotel give away your room if you don’t check-in?
Technically, if you do not check in by the time they post, they can give away your room. Many hotels post that check-in is required by 6PM or thereabouts. Always phone a hotel to notify them if you'll be checking in after 6PM or let them know when you make the reservation.