Waivers. If you have penalties for open violations, you may request a waiver for some or all your accumulated penalties by calling the FasTrak® Customer Service Center at 877-BAY-TOLL (877-229-8655).
How do I dispute a FasTrak charge?
Filing a Claim
- Obtain a claim form. …
- Complete and sign the claim form.
- Notarize your claim form if the refund amount is greater than $1,000.
- Attach required documentation.
- Submit completed claim form(s) to our Customer Service Center no later than May 16, 2023, using one of the following methods:
How do I get my FasTrak fees waived?
Who is eligible for the low-income toll waiver in California?
To receive the low-income toll waiver, drivers must make a request to participate in the program and have a household income of no more than 200 percent of the federal poverty level (approximately $55,000 for a family of four).
What is the lawsuit against FasTrak?
The lawsuit began after the Golden Gate Bridge switched to all-electronic tolling in 2013. Motorists without a FasTrak account were supposed to get a toll invoice in the mail. But the suit claimed thousands never received their invoices, mostly due to address mistakes.
Does Costco sell FasTrak?
Toll Tags From A Retail Store. Costco and Walgreens sell FasTrak toll tags. For a list of retail store locations selling toll tags, please visit the Get FasTrak page. Can I use my retail toll tag immediately after leaving the store?