Roadside equipment recognizes the FasTrak tag, records the transaction and transmits the information to the FasTrak Customer Service Center to automatically deduct the toll from the account holder's prepaid balance. Tolls are only collected during the posted express lane hours of operation.
Does FasTrak take a picture?
Cameras take pictures of the vehicle license plates as they pass through. In case a toll tag is not detected, the pictures are used to identify your vehicle. If you have an account with FasTrak, your account will be charged.
How do I know if I got a FasTrak ticket?
How do I know if I have tolls to pay California?
To check if you owe toll in California, call at 877-229-8655. If you have a FasTrak, you can log into your account and view all the toll hits and the ones you owe. Note: For missed tolls in California, the concerned tolling authority sends a toll invoice to the vehicle owner (usually within 30 days).
Does FasTrak always beep?
Your FasTrak® transponder may not be working or have been mounted improperly. If you do not hear a beep when driving past a toll point on the road, contact customer service to get your transponder replaced or to get new mounting strips and mounting instructions.