Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.
Do they check your Railcard?
Yes. You must show your valid Railcard when you buy your ticket. You also need to have your Railcard with you on each journey and present it to staff when your ticket is checked aboard the train.
Is it better to get a digital or physical Railcard?
Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.
Will a screenshot of a digital ticket work?
Your barcode includes technology to protect it, so you won't be able to use screenshots or print outs. We know this might be a little different than what you're used to, and we have a couple tips to help you get ready. Nervous about cell phone service or WIFI at venues?
Do digital railcards have photos?
Do I need a physical copy of my railcard?
Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you.
Can I change my digital Railcard photo?
How can I update my photograph? If your appearance has changed and your photograph no longer resembles you, you can arrange to have your photograph updated. There is a £10 administration fee for this. Please call our Railcard helpline on 0345 030 4100.
Can I use my Railcard for someone else?
Can I use my railcard to buy a ticket for someone else? Many railcards allow you to buy tickets for people who are travelling with you. You cannot buy tickets with a railcard discount and give them to someone who will be travelling alone without a railcard.
Do I need a photo for a digital senior Railcard?
You will be asked to provide either a passport or driving licence number or EEA National Identity Card and you will also need to provide a digital passport-style photo if you have selected 'Digital' under 'Choose the type of Railcard you would like' section.