Under 'Choose the type of Railcard you would like' you can select if you want a 'Digital' or a 'Plastic' Railcard. You will be asked to provide a digital passport-style photo if you select 'Digital'. You do not need a photo if you have ordered a 'Plastic' Network Railcard.
Can I change my plastic Railcard to digital?
You cannot swap a plastic Railcard to a digital Railcard. However, when the time comes to renew your Railcard you can do this online and choose to have a digital Railcard.
Can I put my Senior Railcard on my phone?
A: If you have already purchased a digital Senior Railcard, you should have received an email which contains a download code. You will use this download code to add your digital Senior Railcard on your phone or device. First, you will need to download the Railcard app from the Apple Store or the Google Play store.
Is a digital Senior Railcard instant?
In most cases, your digital Senior Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital Senior Railcard.
Can I have a plastic and digital senior railcard?
Can I download my Senior Railcard to my Apple wallet?
Is my phone compatible for a digital Railcard? A: The Railcard App is available to download from the Apple Store and the Google Play store. The App is only compatible with devices that have the following software: Apple iOS 14.0 and above and Android 5.0 and above.
How do I add my senior railcard to my Apple wallet?
On your iPhone, open the Wallet app. Tap Travel Card to add a new travel card or tap Previous Card to add a travel card that you've previously added to the Wallet app.
What are the rules using a Senior Railcard?
Tickets for your journey should be purchased before boarding the train and when buying tickets you must show the Railcard. You must have the Railcard with you on your journey and show the valid Railcard and ticket to rail staff at their request.
Can you have a paper and digital Railcard?
Unfortunately you can only have one version of your Railcard – either plastic or digital. Once you have purchased your Railcard you cannot change the type of Railcard you have.
What photo do I need for a digital Railcard?
Your head and shoulders should be in close-up, with your face clearly visible and filling approximately 70% of the frame (in the same way it would for a passport or driving licence). The image must be in sharp focus. Please make sure that your face is not obscured by hats or hair.