How star ratings work. The Uber platform features a 2-way rating system: drivers and riders give each other ratings based on their trip experience. Your driver rating is an average of the last 500 ratings from your riders.
How do I talk to an Uber driver after a trip?
You can send a text message to your driver through the Uber app, or contact them with an anonymized phone number once your driver has confirmed your ride. If you've left an item in the vehicle, Uber will let you contact the driver to have the item returned to you.
How do I favorite an Uber driver after rating?
The feature, part of the company's Uber Reserve rollout next week, will give riders the choice to book a trip up to 30 days in advance. Customers will be able to rate a driver five stars and then choose them as a "Favorite Driver" on the tipping screen.
How do I thank my Uber driver?
Giving more meaning to 'Thank you'
- “What a lovely driver! …
- “Thank you for the great words, my friend.” …
- “Best ride with Uber ever. …
- “Honestly you are one of the most inspirational people I've ever met. …
- “A very polite and positive driver. …
- “Excellent service, great chat and set up my day wonderfully.
What happens if you forget to rate an Uber driver?
Give and take – The rating system is designed to give mutual feedback. If you never rate your drivers, you may see your own rating fall.
How do I rate an Uber driver after a trip?
How do I contact Uber to talk to someone?
Visit the Help Center
- Tap “Contact Support” to reach an agent. Get in touch whatever way works the best for you: chat, message or phone. …
- Tap “Chat” to get help fast. …
- Tap “Message” for convenient, back-and-forth support. …
- Tap “Phone” to speak to us.
Do Uber drivers get notified when you tip?
To protect your customer's privacy, you'll be able to see the tip you receive on the trip receipt but will not see that individual's name or photo.
What does thank you for the ride mean?
Thank you for the ride. To thank someone for driving you, or to thank a taxidriver.
Do I have to rate my Uber driver?
When you take an Uber ride, you get to rate your driver — but your driver also gets to rate you as a rider. You may already know how to view your average Uber rating as a rider. For most people, it's probably floating somewhere between 4.5 and 5 stars.
Is 4.97 a good Uber rating?
If only whole stars are allowed and not halves, it would take thirty-three 5 star ratings to recover to an average of 4.9705 if you received one four star rating.
Can Uber call you?
Uber will never call, text, or email you to request your password, verification code, or banking details, so be cautious of anybody contacting you this way and asking for this information. And never add someone else's credit or debit card to your account.