Why does Uber send two receipts?

According to Uber, this is the UFP bill where the “rider goes from Point A to point B and is charged the upfront fare shown at the time of request.” This receipt does not have time and distance breakup. The detailed Uber bill or the break up will have distance, time and distance surcharge mentioned separately.

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Can I get a refund on Uber Pass?

Whether you didn't cancel your Uber Pass on time or you subscribed accidentally, you can get a refund if you were billed. This can be convenient for situations when your cancellation process didn't work. To get a refund, you will have to go to the Uber application and then look in the top left corner for the Menu icon.

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Why did Uber charge me twice for a trip?

What if I think someone is using my card on Uber?

If you suspect that someone else used your account or there is suspicious account activity, you can contact us at the link below to have us help manually review your account.

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How do I contact Uber about being overcharged?

In the upper left-hand corner of the app, tap the three vertically stacked lines and then the "Your Trips" option.

  1. Select Your Trips to dispute an Uber charge. Jennifer Still/Business Insider.
  2. Select Review my fare or fees. …
  3. Select your issue with the ride charge. …
  4. View your trips in the drop down menu.
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What is the difference between Uber One and Uber Pass?

What Is Uber One? Uber One is a subscription service for both Uber and Uber Eats that gives subscribers perks like discounted rides and free food delivery. Previously, the rideshare company operated separate services: Uber Pass (for rideshare) and Uber Eats Pass (for food delivery).

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