Lost, Damaged, or Delayed LuggageIf your baggage is lost, delayed, or damaged on flights that are covered under EU261, there are protections in place. If your baggage is delayed or lost, you can claim damages up to €1,300 ($1,728 CAD).
Who is eligible for EU 261?
For a flight to be eligible for compensation under EU 261, it must be either departing from a Member State—one of the 27 EU countries, plus Iceland, Norway and Switzerland, as well as most outlying territories—or departing from a nonmember country with a destination within a Member State.
Does Air France compensate for lost luggage?
If your baggage has not been found within 21 days of your request, the items you have inventoried will serve as the basis of your compensation.
What is the lost luggage compensation in the EU?
What is the EU Rule 261?
Passengers are only entitled to claim under the law if the delay or cancellation was within the airline's control. EU Reg 261 requires airlines to compensate passengers when flight delays or cancellations result in passengers reaching their final destination more than three hours later than originally scheduled.
How long does it take to claim EU261?
Deadlines to Claim Your EU261 compensation
| Deadline | Country |
|---|---|
| 2 years 2 months | Italy |
| 3 years | Austria, Croatia, Czech Republic*, Denmark, Estonia, Finland, Germany**, Norway, Portugal, Romania, Sweden*** |
| 5 years | Bulgaria, France, Greece, Hungary, Spain |
| 6 years | Cyprus, Ireland, UK (except Scotland) |
How long does Air France claim take?
It takes an average of 10 weeks for Air France to process your compensation (65 days). Moreover, Air France provides clear reasons for flight cancellations. The airline makes sure to settle any due compensation.