If you are travelling on LeShuttle, which uses the Channel Tunnel, you stay in your car during the 35 minute journey from Folkestone to Calais. Once your car is loaded onto the deck of its shuttle and your crossing starts, you can leave your car to stretch your legs or use the on board toilets.
How early do you have to arrive for LeShuttle?
Check-in at least 1 hour and not more than 2 hours before your scheduled departure time. If you are travelling with your pet we recommend you arrive at least 90 mins prior to your departure, so you have time to check them into the Pet Receptions building.
Can you go on LeShuttle as a foot passenger?
At LeShuttle we can only allow you to travel in a vehicle – be that your own or as part of a coach trip. You cannot travel as a foot passenger, but you are able to take a bicycle. If you don't need or want to drive your vehicle for your trip, you can travel as a foot passenger on Eurostar.
Can you take food on the Eurotunnel?
Yes, you can bring food with you for personal consumption between Folkestone & Calais, and for your onward journey. However, there are certain kinds of food that you cannot bring into the EU —use this resource on restrictions as a guide.
How long does it take to get off LeShuttle?
How long does the crossing last? The crossing takes approximately 35min, platform to platform.
What’s it like to be in LeShuttle?
Put your car on a train! We had a great experience crossing and enjoyed the novelty of boarding. It's a short trip with a bit of faff involved with arriving early and clearing customs, but overall we had a good experience and enjoyed having our vehicle to explore. We were even able to board an earlier crossing.
How long does LeShuttle take?
35 minutesLeShuttle is the fastest way to cross the Channel. Our service from Folkestone to Calais takes just 35 minutes, making it quicker than any ferry to France.
What is the difference between LeShuttle and Eurostar?
Eurostar trains are for foot passengers only, so are ideal if you don't need or want a vehicle for your trip. Eurotunnel Le Shuttle carries freight and all forms of vehicle, including cars, motorbikes, campervans, caravans, coaches and lorries.
What is not allowed on Eurotunnel?
Vehicles powered by LPG or equivalent flammable gas as well as dual powered vehicles (vehicles fitted with an LPG or equivalent flammable gas tank as an alternative fuel) cannot be accepted for transport by Eurotunnel Le Shuttle, even if: the LPG or equivalent flammable gas tank is empty.
What can you not bring into France?
You cannot take meat, milk or products containing them into EU countries. There are some exceptions for medical reasons, for example certain amounts of powdered infant milk, infant food, or pet food required for medical reasons. Check the rules about taking food and drink into the EU on the European Commission website.
Are there toilets on LeShuttle?
Is there wifi on LeShuttle?
Free Wi-FiThe wireless network covers the Passenger Terminal Buildings and Flexiplus lounges in both the UK and in France.
How far underwater is the Eurotunnel?
At its deepest, the tunnel is 75 metres (246 feet) below the sea level. That's the same as 107 baguettes balancing on top of each other.
Can you turn up early for Eurotunnel?
If you check-in within 2 hours either side of your reserved time, within the validity of your ticket you may be offered a space on the next departure with availability without charge.
Is LeShuttle same as Eurotunnel?
Eurotunnel Le Shuttle will now be known as LeShuttle.
How long would it take to walk the Eurotunnel?
It is estimated that the walk from Folkestone to Calais, which is highly dangerous due to the vacuum effect of speeding trains, would take around 15 hours to walk.
Is Eurotunnel claustrophobic?
All very light and airy, no feeling of claustrophobia, you can move around even between carriages when the dreaded shutters come down 😉 apart from blocking my ears at the safety announcements, it was absolutely fine!!! Soooo quick and so much better than the ferry.
Do your bags get checked on Eurotunnel?
Port or Channel Tunnel Operators are permitted to search any public vehicle travelling through their system, and may, where necessary, involve the Police in this process. This includes searching of the Coach itself and all baggage carried on it.
Do you have to declare prescription drugs at Customs France?
All medications should be kept in their original containers. For narcotic medication, individuals can only bring the amount of medication for the duration of their travel. They will declare and present to Customs a written letter from their official MD, providing the dosage and the name of the medication.
What items need to be declared at Customs France?
Important: you must declare to Customs any goods in excess of €150, €300, or €430 (see table opposite) that you are carrying, and pay the corresponding duties and taxes. The customs declaration may be oral or written, depending on the goods and their value.
How early do you need to arrive at Eurotunnel?
Arrival and check-in timesPlan to check-in at least 1 hour and no more than 2 hours before your booked departure time. If it's a busy day, it's unlikely we'll be able to accommodate you on an earlier or later depature.