Anticipatory, experiential, and reflective are the three main phases of the consumer behavior process in tourism, which are regarded as pre-travel, during travel, and post-travel phases in tourism. Smart tourism technologies are being implemented to enhance the tourist experience in these phases of their journey.
What are the realms of tourism experience?
What are the realms of experience in tourism? The four realms of experience” (Pine and Gilmore 1998,1999) is a figure created to identify what creates a memorable experience; namely “Entertainment, Education, Esthetics, and Escapism.