You cannot swap a plastic Railcard to a digital Railcard. However, when the time comes to renew your Railcard you can do this online and choose to have a digital Railcard.
How do I use my physical Railcard on Trainline?
Once your railcard is added to the trainline. App it should be accessible from the railcard section of the app. Two.
Do I need to bring my Railcard with me?
Yes! Your discounted ticket is not valid unless you bring your Railcard with you. Luckily if you buy online, you can add your Railcard to your digital wallet, so you won't forget it!
How do I use my Railcard when booking?
How do I apply a Railcard discount?
- Select where you're travelling from and to and the date and time you'd like to travel.
- Add your passengers and their relevant Railcards.
- Select 'Get times & tickets'. If you're eligible for a discount, it will automatically be applied to your search results.
What happens if you don’t have your Railcard on you?
If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare.
How to use physical 16-25 Railcard?
You must show your valid 16-25 Railcard (digital or plastic) when you buy your ticket and travel on the train. If you bought your Railcard at a station, both the paper printed Railcard and the photocard must be presented.
How do I use my physical Railcard?
How does a plastic Railcard work?
You do not need a photo if you have ordered a 'Plastic' Network Railcard. Digital Network Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download you Railcard.
Are railcards only digital now?
You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card.
Can I have a non digital Railcard?
Unfortunately, you can only have one version of your Railcard – either plastic or digital.
Why can’t I use my 16-25 Railcard?
You will not be able to travel with your discounted tickets if your 16-25 Railcard has expired. Discounted tickets are only valid if you are using them with a valid Railcard. You will need to renew your 16-25 Railcard before you begin and complete your journey.
Do they scan your Railcard?
I'm just wondering if the barcode gets scanned by the train conductor, will he know that the original ticket had a railcard? Yes, they will.
Can I use my Railcard at the station?
Only if there is no ticket office, or the ticket office is closed and there is no ticket machine available to buy your discounted ticket at the station at which you began your journey.