How can I update my photograph? If your appearance has changed and your photograph no longer resembles you, you can arrange to have your photograph updated. There is a £10 administration fee for this. Please call our Railcard helpline on 0345 030 4100.
What are the photo requirements for two together railcard?
You will need to provide two separate passport-style photo (one of yourself and one of the other named cardholder). If you have purchased a digital Two Together Railcard, a download code will be sent to your registered email address, along with instructions on how to download your Railcard.
Does Railcard photo have to be passport-style?
You will be asked to provide a digital passport-style photo if you select 'Digital'. You do not need a photo if you have ordered a 'Plastic' Network Railcard.
Can my Railcard photo have a background?
Your photo must be a standard passport size, taken with a digital camera or a smartphone, a JPEG at least 413 pixels wide by 531 pixels high, no larger than 250Kb and: In colour. Only contain the image of one person. Taken against a flat, plain, contrasting background (cream or grey)
How do I change my Railcard picture on Trainline?
Do I need a new photo to renew my Railcard online? No, you won't need to upload a new photo to renew your Railcard online with us. You'll just need to be logged into your Trainline account, select the Railcard type you want to renew, confirm your details and then pay for your new Railcard.
Can you use a digital photo for a Railcard?
You will be asked to provide a digital passport-style photo if you select 'Digital'. You do not need a photo if you have ordered a 'Plastic' Network Railcard.
Does Railcard photo have to be passport style?
You will be asked to provide a digital passport-style photo if you select 'Digital'. You do not need a photo if you have ordered a 'Plastic' Network Railcard.
What size is a Railcard photo?
British railcard photo 35×45 mm size, tool, requirements.
What should my Railcard photo look like?
How to do a digital photo for a Railcard?
Your head and shoulders should be in close-up, with your face clearly visible and filling approximately 70% of the frame (in the same way it would for a passport or driving licence). The image must be in sharp focus. Please make sure that your face is not obscured by hats or hair.
Can I make my Railcard digital?
Can I have a plastic and digital version of my Railcard? Unfortunately you can only have one version of your Railcard – either plastic or digital. Once you have purchased your Railcard you cannot change the type of Railcard you have.
How do I put my Railcard on my phone?
If you have already bought a digital Railcard, you should have received a 'digital Railcard Download code' on both the purchase confirmation page and by email. Once you've got this code, go to the Railcard app, tap on the '+' button in the top left of the screen and enter your code.
How do I take digital photos for my Railcard?
Your head and shoulders should be in close-up, with your face clearly visible and filling approximately 70% of the frame (in the same way it would for a passport or driving licence). The image must be in sharp focus. Please make sure that your face is not obscured by hats or hair.
How do I display my digital Railcard?
To view your Railcard in the app, you'll need to first log in to your account with the same email address you purchased with. After logging in, navigate to the Account tab and tap on "Your Railcards" to bring up the list of Railcards you've purchased. Then tap on "Download Railcard" to download it to your device.
Does a Railcard count as a photocard?
If you are renewing your Season ticket you can use your existing Photocard. Please note any form of railcard (including 16-25 Railcards) cannot be used as a Photocard.
How do I show my Railcard on my phone?
If you have already bought a digital Railcard, you should have received a 'digital Railcard Download code' on both the purchase confirmation page and by email. Once you've got this code, go to the Railcard app, tap on the '+' button in the top left of the screen and enter your code.
How do I link my Railcard to my photocard?
To link your Oyster card and railcard, you need to take your Oyster card and your railcard to an Underground station, Overground ticket office or some National Rail ticket offices and ask the clerk to add your discount entitlement to your Oyster card. It will be valid until the expiry of the railcard.