To contact support, open the Driver app, tap 'Get help,' and select your help topic. From there, you can chat with our team in real time to get issues resolved quickly. Need vehicle services or car rentals? Driver Center and Express Drive locations are still open.
How can I contact Lyft direct?
If you have questions regarding your transaction history or any correction, or if you dispute any transaction or correction that has been assessed against your Lyft Card, please call Customer Service at 1-844-493-9881.
How do you call Lyft for someone?
To request a ride for someone else: Set the rider's destination. Tap 'Change rider' at the top of the screen. Select a rider from your contact list.
Can Lyft drivers talk on the phone?
Keep conversation light, and follow the passenger's lead. We recommend that you don't take personal calls while driving. A phone call-free ride creates a friendlier and more welcoming environment for passengers. We advise avoiding sensitive subjects such as dating, politics, religion, and sexual orientation.
How do I contact Lyft to dispute a charge?
To dispute a charge:
- Open the Lyft app's main menu.
- Tap the 'Ride history. '
- Tap the ride that you need help with.
- Tap 'Get help' at the bottom of the screen.
How do I call Lyft without a phone?
With Your Computer or TabletIf you're using a tablet, you can download the Uber or Lyft app, log in to your account, and order a ride like you would with your phone. If you're using your computer, go to the Uber or Lyft website, log in, and order a ride.
Can you text a Lyft driver?
Option. So let's dive into the lyft. Demo. So you've accepted your request. You've navigated to the passenger. And you've tapped that you have arrived. You will then call but hang up immediately.
Can Lyft refund me?
All Charges are non-refundable except to the extent required by law. This no-refund policy shall apply at all times regardless of your decision to terminate usage of the Lyft Platform, any disruption to the Lyft Platform, Lyft Services, Third-Party Services, or Rideshare Services, or any other reason whatsoever.
How do I contact Lyft support?
Can I get a refund from Lyft?
A Policy of No RefundsAccording to the Lyft terms of service there are no refunds in general.
How do I send a text message to Uber driver?
Simply find the driver box at the bottom of the screen after ordering a ride and click on the phone icon to contact the driver by phone. You can also send him a message by clicking on the text box. This way you can conveniently and quickly provide details of your pick-up location.
What is Lyft refund policy?
If you don't recognize a transaction, then check your ride receipts and payment history. No Refunds. All Charges are non-refundable except to the extent required by law.
Does Lyft refund your money if you cancel a ride?
For Lyft Scheduled rides, we may charge a cancellation fee if: You cancel the ride within 1 hour of pick-up time, and a driver has been matched. The driver is on their way to pick you up. The driver is scheduled to arrive within the designated pickup window.
How do I talk to a live person with Uber?
Visit the Help Center
- Tap “Contact Support” to reach an agent. Get in touch whatever way works the best for you: chat, message or phone. …
- Tap “Chat” to get help fast. …
- Tap “Message” for convenient, back-and-forth support. …
- Tap “Phone” to speak to us.
How do I contact Uber without the app?
It's 833-USE-UBER.” Examples of text messages sent after requesting a ride and confirming a trip. Customers can dial 833-USE-UBER (873-8237) to speak with an Uber agent in English or Spanish to request or reserve a ride. The service is available 4 a.m. to 10 p.m. ET nationwide.
How do I send a message to a Lyft driver?
Contact the driverWhen you report a lost item through the Lyft app or the link in your email ride receipt, you'll see the option to call or send a message to your driver. These options will be available for 24 hours after your ride ends.
How do I start a support message on Uber?
The Help SectionGo to the menu (using the icon in the top-left corner), select “Help” and you'll find an option to send a message.
How do I get my money back from Uber and Lyft?
On the Uber app, a rider can review their trips, click on a particular trip, and find the option to submit a dispute for the damage fee they were charged for. On the Lyft app, a rider can review their ride trips, tap “Get Help” and “Request a Review” for the additional fee that was charged to them.