If you have already bought a digital Railcard, you should have received a 'digital Railcard Download code' on both the purchase confirmation page and by email. Once you've got this code, go to the Railcard app, tap on the '+' button in the top left of the screen and enter your code.
Why can’t i download my Railcard?
If you still can't find it, you will need to click 'Manage my Railcard' on the website or homepage to log in to your account. Once logged in, please click 'Get a new download code' to generate a new download code. You can now use this new download code to add your Railcard to a new device.
Can you download Trainline Railcard?
To view your Railcard in the app, you'll need to first log in to your account with the same email address you purchased with. After logging in, navigate to the Account tab and tap on "Your Railcards" to bring up the list of Railcards you've purchased. Then tap on "Download Railcard" to download it to your device.
What is the difference between TrainPal and Trainline?
Ads. If you don't want to see ads interspersed with journey results, your best bet is either Railboard or TrainPal. The Trainline app mixes in banner ads with its results. TrainPal will show you offers and promotions, but we wouldn't consider these adverts, and they're certainly not mixed in with the journey results!
Where is my TrainPal Railcard?
Digital Railcards are conveniently stored in TrainPal App, alongside your tickets. You can easily use your digital Railcard for tickets purchase.
Can I download my Railcard on my phone?
The Railcard App is available to download from the Apple App Store and the Google Play Store. The App is only compatible with devices that have the following software: Apple iOS 10 and above and Android 4.1 and above. The Railcard app is not compatible with Windows Phones.
How do I add my Railcard to TrainPal app?
Once you've purchased a Railcard using the TrainPal app, tap "Download" to store your Railcard on your device. After applying your Railcard to a booking, sign in to your account and show your Railcard to the train conductor when asked.
Where is my download code for Railcard?
The download code allows you to add a purchased digital Railcard to the Railcard app on your device. It is found within the email confirmation you would have received after we have approved your Railcard application. Click here for more information on download code and managing your Railcard.
Do Trainline railcards only work on Trainline?
Yes. Although your Railcard will live in your Trainline App, it can still be used with tickets bought elsewhere.
How to download TrainPal Railcard?
Does Railcard work with Trainline?
Railcards live in your account in the Trainline app so you can use them on any of your compatible devices. No download codes are needed!
Can you use a Railcard on TrainPal?
We welcome the use of eligible digital Railcards when you are buying your train tickets with us. These can be applied to your purchase within our booking service.
How to use TrainPal?
- Open the app and tap 'My tickets'.
- Click on the ticket you wish to use. Only current unused tickets are shown in 'My tickets'.
- Tap 'Download m-ticket(s)' on the mobile ticket to load it to your device.
- Activate the m-ticket on the date of travel. An inactivated ticket is not valid for travel.
Can I download my Railcard?
After ordering your digital Railcard you will be sent an email which contains a download code. You will use this download code to add your digital Railcard on your phone or device.
Where do I find my Railcard download code?
The download code allows you to add a purchased digital Railcard to the Railcard app on your device. It is found within the email confirmation you would have received after we have approved your Railcard application. Click here for more information on download code and managing your Railcard.
How do I download Railcard to my Iphone?
How do I add a digital Railcard to my device?
- Open the app*, and tap on the "+" symbol in the top right hand corner to get started.
- Select "Add an existing Railcard" at the top of the screen.
- Enter the download code you received in an email titled "Your digital Railcard download code", and click continue.
Can I use Railcard on Trainpal?
We welcome the use of eligible digital Railcards when you are buying your train tickets with us. These can be applied to your purchase within our booking service.
Can I get my Railcard on an app?
*Most Railcards are available instantly on your mobile. However, 16-25 Railcards for those applying as mature students, Veterans Railcards and Disabled Persons Railcards may take up to 5 working days for approval.
How long to get Railcard download code?
Please allow up to 5 working days for your Railcard application to be reviewed. Once approved, a download code will be sent to your registered email address, along with instructions on how to download your digital 16-25 Railcard.
How to transfer Railcard from Trainline to Railcard app?
Once downloaded, open the app and tap on the '+' symbol on the 'Your Railcards' screen. The 'Add Railcard' screen will then show, and you will need to tap on the '+' symbol under 'Add an existing Railcard' to enter your download code and add your Network Railcard.