What happens if you get a bad Uber or Lyft rating? It brings your overall average score down, and while you won't necessarily be banned by the service if it plummets – being kicked off Uber or Lyft is determined on a case-by-case basis – a low rating could mean fewer drivers will want to pick you up.
Why Uber deactivated my account?
Any serious criminal charges that are still pending. Multiple moving violations or accidents in the last 3 years. Driving with a suspended license within the last 3 years. Any serious driving violation, such as DUI, reckless driving, or hit and run, within the last 7 years.
What rating do you get kicked off Uber?
For years, the two-way rating system has fueled Uber's power over its riders and drivers. Low-performing drivers — those with an average of four stars or less — were at risk of deactivation. Even some poorly behaved passengers could get kicked off the platform if they received enough one-star ratings.
Can Uber deactivate your account for low rating?
Why is my Uber account being reviewed?
Uber uses software to detect accounts that might be engaging in fraudulent activity. Then, a specialised team manually reviews each case before deciding if fraudulent activity has taken place.
Why did I get a bad Uber rating?
Both riders and drivers have the ability to rate one to five stars on a trip. Your rating is the average of your last 500 trips. If you want to help improve your rating, drivers have shared some of the top reasons they hand out fewer stars: Pack it in, pack it out: Drivers shouldn't have to clean up after you.
How long does Uber security review take?
Allow up to 14 days for your Background Check to be completed, from the time you submit your application to the provider, National Crime Check (NCC). Once complete, your Background Check will then be sent directly to Uber by the provider, and we will upload it to your profile.