If the investigation confirms the behavior, the rider could be banned for life, according to an Uber spokesperson. The company has deactivated riders in the past based on similar guidelines but said that it's making the rules public now in an effort to be transparent and build trust between riders and drivers.
Can you get unbanned from Uber?
Contact Uber's Support team here if you are not sure about the reason, or the account deactivation is permanent. Request an appeal if your account has been permanently deactivated and you receive an email and in-app message from Uber that you have access to an appeal.
How does Uber ban you?
Behavior that will lead to a ban from using the app includes: 1. Damaging drivers' or other passengers' property. For example, damaging the car, breaking or vandalising a phone, intentionally spilling food or drink, smoking, or vomiting due to excessive alcohol consumption.
How do I appeal my Uber ban?
Please contact our support by replying to the Uber email or message in the Uber Driver app in which you were informed about the account deactivation. In the deactivation message you will find information about the possibility of requesting a review and the according criteria.
How long do you stay banned on Uber?
What to do when Uber suspends your account?
If your driver account has been temporarily or permanently deactivated for any reason, you have an opportunity to reach out to Uber and dispute your deactivation. If you're facing a very serious or dangerous incident, there's very little chance that you'll be able to ever drive for Uber again.
Can I get my Uber account back?
If you want to reactivate an Uber account, your first step should be to contact the company's customer service team. You can email or call them at any time of day or night. If you feel like you've been deactivated unfairly by Uber, then you can appeal your case.
Can I have 2 Uber accounts with the same phone number?
you can not open another account with same old phone number. Think of it this way your phone number is like an identification number, like your driver license number to the system is unique. Therefore you wish to open a secondary account is not going to be possible unless you get a different phone number.
Can I set up 2 Uber accounts?
Yes, you can open another account with the same phone number but with different 'email and user-name'. But your phone number affiliated with the previous account will be removed and added to your new account with new identifications. P.S. i experience it myself. Can I have 2 different Uber accounts on one phone?
How long do Uber appeals take?
Resolved within three to five days. As soon as we receive your appeal request, our support team will review it and accept or reject it within three business days. If we need more information, we will contact you directly through the Uber app to resolve the issue quickly.