An account may be kept on hold while the background check is being run, depending on when the driver or delivery person last completed one.
How do I unblock my Uber account?
If you are requesting to reactivate an existing account, we can help. We'll need a screenshot of the phone number you'd like to use from your phone's device settings, along with your name and email address. This information is requested to ensure the security of your account.
How do I get a hold of Uber driver?
If you have just requested a ride, you can tap the bar with your driver's info at the bottom of the screen and select “Contact”. If you're contacting your driver for a lost item after a ride, you can go to the “Your Trips” section, select the appropriate ride and select “I lost an item” to get in touch with them.
How long does a temporary authorization hold last?
In the case of debit cards, authorization holds can fall off the account, thus rendering the balance available again, anywhere from one to eight business days after the transaction date, depending on the bank's policy. In the case of credit cards, holds may last as long as thirty days, depending on the issuing bank.
What is a temporary hold on Uber driver account?
How many can an Uber hold?
4 peopleThis option can accommodate parties of up to 4 people, with one person in the front seat and 3 in the back.
How long does it take for a temporary hold to be released?
Some credit card holds may clear soon after you pay the bill. Or it may take a few days. And according to the FTC, if you use a different payment method—that doesn't have the hold on it—to pay the bill, the hold may stay on your card for up to 15 days.
Will I get my money back from a temporary hold?
If it was a temporary hold to validate that they card you entered was valid and active, your bank will release that money after a short time because Google will not ask for it. But, how long that takes depends on your bank. Most banks only hold for about 48 hours.
Can I create 2 Uber driver accounts?
Duplicate Account IssuesUber allows only one account per user. Under no circumstances should the driver-partners create more than one account for themselves. We have several tools and checks which can flag a duplicate account with accuracy.