This includes passengers with hearing and sight impairments, but also those with mental health illnesses such as depression, anxiety, PTSD, and conditions including agoraphobia or claustrophobia. In these cases, passengers can travel with what is known as a Psychiatric Service Dog (PSD).
What can an airline ask about a service dog?
How do airlines determine whether an animal is a service animal?
- Asking an individual with a disability if the animal is required to accompany the passenger because of a disability and what work or task the animal has been trained to perform;
- Looking for physical indicators such as the presence of a harness or vests;
Can airlines ask for a doctors note for a service dog?
Are airlines strict with service dogs?
Airlines are required to allow service animals and emotional support animals traveling with individuals with a disability to sit with them in the cabin of the airplane. If requested prior to the flight's departure, the traveler must be given a bulkhead seat. In the terminal, airlines must provide animal relief areas.
What questions can an airline ask about a service animal?
If airline personnel are not certain of the animal's status, even after being told that an animal is a service animal, additional questions may be asked, including: What tasks or functions does your animal perform for you? What has the animal been trained to do for you?
Can I get Preboard for anxiety?
Southwest allows preboarding only for customers who 1) need a specific seat on the plane, or 2) need assistance boarding the plane. If you find that having a specific seat helps with your anxiety, that would be a way for you to preboard.