Can I order an Uber with insufficient funds?

No, you cannot order an Uber ride if you have no money or payment method available in your account. Uber requires that you have a valid payment method on file, such as a credit or debit card, PayPal, or Uber Cash, before you can request a ride.

Can you dispute a charge and get the money back?

Generally, you'll have two options when disputing a transaction: refund or chargeback. A refund comes directly from a merchant, while a chargeback comes from your card issuer. The first step in the dispute process should be to go directly to the merchant and request a refund.

How do I resolve an Uber problem?

Ways to get help

1. Tap Help at the top of the app to see answers to frequently asked questions.
2. Submit a question at help.uber.com/partners. If you submit a question, our support team will get back to you within 24 hours.

How do I contact Uber customer care?