The researchers were uniquely positioned: in addition to combining big data analyzation with field experimentation, the team actually helped Uber implement its in-app tipping option, which rolled out in June 2017. As such, they were able to develop data from more than 40 million trips.
Are you supposed to tip your Uber driver?
Uber doesn't make tipping mandatory, so there's no requirement that you tip your driver. However, just like other workers in the service industry, Uber drivers often rely on tips to supplement their pay. Uber rolled out its in-app tipping feature in 2017 as an effort to improve drivers' earnings.
When did Uber add tipping?
Can Uber drivers force you to tip?
Frequently asked questions. Do I have to tip? Tipping is optional.
Why did Uber add tip?
Then the New York City Taxi and Limousine Commission said it was considering enacting a new rule that would require car service companies like Uber to offer a way to tip that was commensurate with the method of payment.
What percentage of Uber riders tip their drivers?
Only about 16% of Uber rides receive tips, and only 1% of riders leave a tip for every single ride, the study found. The researchers, who published their findings in conjunction with the National Bureau of Economic Research, also found that higher-rated drivers and riders receive more tips and tip more often.