What happens if you forget to add Railcard to ticket?

If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare. When will my Digital Railcard arrive? Your digital Railcard will arrive straight away, and you can use it immediately.

When can I apply for a Railcard?

You are eligible if you're aged 16-25, or over the age of 26 and in full-time education. Please see our eligibility criteria for more information. There are plenty of ways you can use your Railcard, for both long and short trips.

Can I apply Railcard after booking?

Do you need Railcard at time of booking?

A: Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.

Can I put my Railcard online?

You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.

Can visitors to Britain buy a Railcard online?

Yes, you can. Simply click 'Buy Now on the website homepage to get started. When you get to the question 'Choose the type of Railcard you would like' select 'Digital' and follow the instructions on the screen to complete your purchase.

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