The basics of ratingsAfter each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience. Ratings are anonymous. You won't see individual ratings tied to a particular trip or person.
What happens when you give an Uber driver a bad rating?
At Uber, for example, when a driver's average rating slips below a certain point, he is summoned to HQ for something called a “quality session”, which it is impossible not to hear as a euphemism.
Does Uber discipline drivers?
“We have a certain level of quality that riders deserve. When drivers don't meet that quality, we do suspend them. And then we offer an opportunity to go through the training program if they want the opportunity to improve that rating.”
Do Uber drivers know if you give them a bad review?
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