Short answer: You can cancel or edit your trip for free within 1 hour of booking it or up to 48 hours before the time affected by the change. If you cancel or edit your trip outside these times, you may receive a partial refund.
What happens if you don’t show up to a taxi?
If you order a taxi and don't show up, you don't have to pay for it. How so? Taxi's charge a certain amount for each 1/5th of a mile. If there are no riders, they can't charge for the ride.
Do you get charged for cancelling a taxi?
Can I cancel my taxi?
If you cancel a booking after the vehicle has been dispatched then a charge may be incurred; the charge will be based on the distance/time that the allocated driver has traveled/spent prior to the point of cancellation.
Why do taxi drivers cancel?
Distance factor and rush hourOnce a customer books a ride, the driver will always have a glance at his current location. There are chances he may cancel his order, if he finds either the location is too far off in some interior part of the city or the order falls on a rush hour.
Is it OK not to tip a Taxi Driver?
Leaving a tip should never be forced upon a passenger. However, tipping is one of the perks of being a taxi driver, so it's essential to understand your passenger in order to increase your tip. You'll likely get a high tip if you provide extra assistance and excellent taxi service.