Contact our team 24/7 via the Help section of the Uber app, or submit a question at help.uber.com. If you contact Uber through help.uber.com, you'll receive a notification on your phone (if you have notifications enabled) letting you know that you've received a response. We'll also send you an email.
How do I connect Uber customer service?
Uber support is available in the Uber app and at help.uber.com.
How long does Uber support take to respond?
If you submit a question, our support team will get back to you within 24 hours. You'll receive a notification on your phone from Uber (if you have notifications enabled), letting you know that you've received a response. We'll also send you an email.
How do I send a support message to Uber?
Submit a question at help.uber.com.If you contact Uber through help.uber.com, our support team will get back to you within 24 hours. You'll receive a notification on your phone (if you have notifications enabled) letting you know that you've received a response. We'll also send you an email.
Is Uber live chat 24 7?
Can you call Uber online?
You can request an Uber ride online via m.uber.com, whether that's on: An older phone with internet browsing capabilities.
Can I call Uber without the app?
"We all know that not everyone is comfortable using a phone or an app to call an Uber," Uber CEO Dara Khosrowshahi said during the showcase. "Like my mother-in-law and for her, we have a product that's incredibly easy to use." Customers can request a ride by dialing 1-833-USE-UBER.
Does Uber refund immediately?
We will always provide a full refund of the upfront price you were charged at the time you requested your trip if you decide to cancel it. If you were charged a cancellation fee, this might not be included in the refund. The refund can take up to 7 business days to process, depending on your bank issuer.
How do I call Uber without a smart phone?
With Your Computer or TabletIf you're using a tablet, you can download the Uber or Lyft app, log in to your account, and order a ride like you would with your phone. If you're using your computer, go to the Uber or Lyft website, log in, and order a ride.
How to get Uber without phone number?
How to Create Uber Without a Phone Number?
- Method 1: Use a Virtual Phone Number to Sign up for Uber.
- Method 2. Use a Temporary Number to Create Uber Account.
- Method 3: Use Friends/Family Numbers to Join Uber.
- Method 4: Get a friend to book Uber on your behalf.