Sometimes, an authorization hold isn't processed by your bank at the same speed as the actual charge, leading your account balance to appear as if you were charged twice. When you check the charge, you'll see the hold stays in pending status, until it disappears from your account.
Why did Uber charge me more than it said?
the two primary factors in ride pricing are distance traveled and time in transit. IE if you take an UBER during rush-hour as opposed to off peak traffic hours it will cost more. If the ride is during the weekend near cut-off time for bars it will cost more. Pricing is demand/supply based.
How do I dispute a charge on Uber?
On the Uber app, a rider can review their trips, click on a particular trip, and find the option to submit a dispute for the damage fee they were charged for.
How do I dispute my Uber charge?
On the Uber app, a rider can review their trips, click on a particular trip, and find the option to submit a dispute for the damage fee they were charged for. On the Lyft app, a rider can review their ride trips, tap “Get Help” and “Request a Review” for the additional fee that was charged to them.
Why did Uber charge me multiple times?
How do I claim back Uber charges?
Resolving Your RequestYou can submit a request for a refund or a general complaint about your ride to Uber's customer service team at help.uber.com or in the app within 30 days of encountering an issue.
How do I contact Uber for overcharging?
Of course, you can always contact us directly. We operate an Uber support line for riders and drivers 24/7. Just open the “Help” section and select 'Call Support' to be connected to our support team via the app.
What to do if someone is using my card for Uber?
What to do if your credit card has been used for Uber? Report it to your credit card company. Tell them you never made the ride purchase and your card has been compromised. They will csncell that card and send you a new card with different account number.
What if someone has been using my card for Uber?
If that person used your card on their account, tell Uber that the card, or card number, was stolen or used without your permission. They may require a police report to give you a name. You can see if you can get a copy of a receipt for the charges on your debit card and see what you get.
How do I get a human at Uber?
You can get help right in the app. To speak to an agent, go to Help in the Driver app, then navigate to the issue you're experiencing to see the support options available.