Don't worry it can be replaced. You are entitled to apply for one replacement in the event of loss or damage. There is an administration fee of £10 for this service. We regret that any journeys you make whilst you are without your Railcard will have to be at full fare and any discount lost is not refundable.
Can I get a replacement Railcard?
You can only apply for a replacement Railcard seven or more days after the date of the original online application. You can also apply for a replacement over the phone or in writing, please contact the Disabled Persons Railcard office for details. Know someone who could also benefit from 1/3 off rail fares?
Can I get a replacement senior Railcard?
Please note you can only replace your Railcard from 7 days after you've purchased it, so try not to lose it right away! You will need to have with you the completed “Receipt” section of your original application form. You can replace your Railcard at any staffed station ticket office.
Can you use family and friends railcard without a child?
Can I use a Family and Friends Railcard without a child? No, the minimum number of passengers required to use a Family and Friends Railcard is two people – one adult aged 16+ and one child aged 5-15. Please note that children under five years of age travel for free, so do not have to have a ticket for travel.
How do I replace my lost family Railcard?
How long does a replacement Railcard take to arrive?
Please note, plastic Railcards will take up to 5 working days to arrive by post, so if your Railcard is close to expiring and you would like to travel soon it would be safer to renew as a digital Railcard.
Who is the second cardholder on the family and friends Railcard?
A: Any two adults can be named cardholders, and they can take up to four children with them. The second cardholder can be any adult that might spend time with your children such as a friend, grandparent, or childminder.
Can 2 adults use a family railcard?
Two adults can be named as cardholders on your Family & Friends Railcard. The two adults don't need to travel together but you do need to be travelling with at least one child between the ages of 5 and 15 to be eligible for the discount.
Which stations sell railcards?
You can buy a Two Together Railcard at any National Rail staffed station ticket office or National Rail-licensed Travel Agent.
Can you buy a family Railcard online?
You can buy your Family & Friends Railcard online or at a staffed station Ticket Office. To buy online, simply click ''Buy Now'' on the website homepage and follow the instructions on the screen.