Drivers can refuse any ride. But there's no maximum distance. I once got a ride request from California to New York lol.
Why does Uber keep giving me far away drivers?
A driver who is only a few metres past you in the direction of travel may be registered as further away than a car a kilometre away, because the navigation part of the app will be telling that driver to go around the block. New riders are paired with highly rated drivers to ensure a pleasant first impression.
Why do Uber drivers drive further away?
Do Uber drivers get penalized for canceling trips?
Drivers are independent contractors and as such are not required to accept all rides nor are they penalized for canceling the rides. On the flip side passengers also cancel when there is a surge. We drivers often receive requests in surge, drive to the passenger and then the passenger cancels to avoid the surge.
Do Uber drivers rate you if you cancel?
If a rider gave you a low rating because of issues that you couldn't help, such as traffic, that rating will not count towards your average. Do canceled or unaccepted ride requests affect my rating? No, you won't receive star ratings for any canceled or unaccepted trips.