Our fares and fees are non-refundable, so if you cancel, miss, or do not take your flight you will not receive a refund, except as stated in these Terms. If you cancel your Booking in full within 24 hours of making the Booking, we will give you a full refund minus the Cancellation Fee listed in our Fees and Charges.
How do I contact Easyjet about my refund?
The easiest way to get in contact with us is by filling out the form below, where you'll be able to submit any relevant attachments. For any other complaints, please write to us at [email protected].
Can I get a full refund on my Easyjet holiday?
If you've paid any instalments above your deposit for your holiday, and you want to cancel your trip, we'll refund you those in full to your original method of payment right up to 28 days before you travel.
How do I get a full refund on a flight?
You can get a full flight ticket refund only if you booked a refundable ticket. However, airline ticket refund rules vary from airline to airline. Thus, it is better to refer to the airline's website or contact it directly for possible airfare reimbursement.
How much compensation do I get from Easyjet?
If so, you may be entitled to the following compensation:£220 / €250 for flights of 1500 km or less; £350 / €400 for flights within Europe of more than 1500 km, and all other flights between 1500 and 3500 km; £520 / €600 for all other flights of 3500km or more.
How do I get a refund from EasyJet?
How do I claim my airline refund?
If you believe you have the right to claim compensation or reimbursement, you should contact your airline or airport directly. Compensation is not automatic, and you will need to contact your airline to make a claim. Many airlines and airports will have a claims procedure for you to follow.
How long does it take for Easyjet to refund expenses?
within 7 daysFunds should show as available by this time in the bank account used to make the booking. Our team are currently processing refund requests within 7 days, and this may take a few days to show as available in your account, depending on your bank.
What to do if an airline won’t refund your money?
If you contact the airline or ticket agent to obtain a required refund and you are refused that refund, you should file a complaint against the airline or ticket agent with the Department at https://secure.dot.gov/air-travel-complaint.
When am I entitled to compensation for a delayed flight?
If you choose not to take another flight on that airline, you are legally entitled to a refund. For delayed flights: Airlines are not required to provide flight delay compensation. Compensation is only required when “bumped” from an oversold flight, according to the U.S. Department of Transportation.
When can I claim a refund for a delayed flight?
If you have been delayed for more than five hours and no longer wish to travel then you are entitled to a refund. If you are a transfer passenger and missed your connection flight because your first flight was delayed, you are also entitled to a flight back to your original departure point.