The airline ticket may be one of two types: a paper ticket, which comprises coupons or vouchers; and an electronic ticket (commonly referred to as an e-ticket). The ticket, in either form, is required to obtain a boarding pass during check-in at the airport.
What does ticketing mean at airport?
Booking just holds the seat on the plane. Ticketing means that the seat is paid for and the passenger has the right to take it during the flight. There is a certain time lag between these steps, even if a traveler pays for the trip immediately, as most OTAs and LCCs require.
What is an airline ticketing office?
A city ticket office (CTO), booking office, or city ticket counter is a retail office for an airline, essentially a travel agency specializing in that particular carrier's flights. Until the 1990s, many major airlines had storefronts in luxury shopping districts.
Is ticketing the same as check-in?
Some airlines actually require you to do it online. Ticket desks are where you can buy and modify air tickets; the check in desk is where you can check in for a flight you already booked.
Who checks your ticket at the airport?
Airport check-in is the process whereby an airline approves airplane passengers to board an airplane for a flight. Airlines typically use service counters found at airports for this process, and the check-in is normally handled by an airline itself or a handling agent working on behalf of an airline.
What is a ticket desk at the airport?
What is the role of a ticket desk agent?
Responsibilities include a full range of customer service functions. They assist passengers with tagging luggage and baggage check in, ticketing, makes and/or changes reservations, seat assignment, answers inquiries about flight schedules and fares, verifies reservations by phone, figures fares and handles payments.
Do I need to go to ticketing if I checked in online?
What to Do After Online Check-In. Once you receive your electronic boarding pass, you can head straight to security if you're traveling carry-on only. If you're checking a bag, you'll still need to stop by the ticketing area at the airport. Look for special “bag drop” lines that bypass longer check-in lines.
Why do I have to check in at the airport instead of online?
For a short-haul flight where you are only taking hand luggage, checking in online saves a lot of time and is therefore much better than checking in at the airport. If, on the other hand, you have to check in bulky luggage, it is better to use the classic check-in at the airport for security reasons.
What skills are required to be a ticketing agent?
What are the most important Ticket Agent job skills to have on my resume? The most common important skills required by employers are Passenger Service, Communication Skills, Assembly Line, Cash Handling, Youth Worker, Interpersonal Skills and Customer Service.
What is the role of a ticketing gate agent?
As a gate agent, you most likely work for a single airline and move to various gates as needed. Your job duties include checking boarding passes, assisting passengers onto flights, upgrading seats, accommodating tardy passengers, and other similar duties. Many gate agents double as airline customer service agents.
What is the role of a ticketing agent?
Responsibilities include a full range of customer service functions. They assist passengers with tagging luggage and baggage check in, ticketing, makes and/or changes reservations, seat assignment, answers inquiries about flight schedules and fares, verifies reservations by phone, figures fares and handles payments.